Last Updated: September 2026

Overview

At Godspeed US Clothing, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return in accordance with the terms outlined below.

Please contact us as soon as possible after receiving your order if you believe you need to return an item.

Eligibility for Returns

To be eligible for a return, your item should:

  • Be unused and unworn
  • Be in its original condition
  • Be returned with its original packaging and tags, where applicable
  • Include your order confirmation or proof of purchase
  • Be returned within the applicable return period

Items that have been worn, washed, altered, damaged, or returned without their original packaging may not be accepted.

Please contact Godspeed US Clothing before sending any item back. Do not return products to a manufacturer or supplier address unless instructed by our customer service team.

Non-Returnable Items

Certain products may not be eligible for return, including:

  • Items that have been worn or used
  • Items without original tags or packaging
  • Personalized or customized products
  • Hygiene-sensitive items where applicable
  • Gift cards
  • Digital products, where applicable
  • Items specifically identified as non-returnable on the product page

If you are unsure whether your item qualifies for a return, please contact our customer service team before sending it back.

Items Received Damaged or Incorrect

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and clear photographs of the item and packaging so we can investigate the issue and determine the appropriate solution.

Where the issue is confirmed to be our error, we will work with you to arrange an appropriate replacement, exchange, or refund.

Refund Process

Once your returned item has been received and inspected, we will notify you regarding the status of your return.

If your return is approved:

  • The refund will be issued to the original payment method
  • The refunded amount will correspond to the eligible returned product(s)
  • Processing times may vary depending on your payment provider or bank

Please allow several business days for an approved refund to appear in your account, depending on your payment provider.

Late or Missing Refunds

If you have been notified that your refund has been processed but have not received it yet:

  1. Check your bank or payment account again.
  2. Contact your card provider or payment service.
  3. Contact your bank, as processing times can vary.
  4. If you still cannot locate the refund, contact Godspeed US Clothing for assistance.

Sale & Discounted Items

Sale and discounted products may be subject to specific return conditions.

Unless otherwise stated on the product page or at the time of purchase, discounted items may have different eligibility requirements.

Please review the product information before placing your order.

Exchanges

If you would like to exchange an item, please contact us before returning the product.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may offer an alternative solution where appropriate.

For defective or incorrect items, please contact our customer service team so we can assist you.

Gifts

If an item was purchased as a gift, available refund or return options may depend on how the order was originally placed.

Where applicable, an approved gift return may be eligible for store credit rather than a refund to the original payment method.

Return Shipping

Unless an item is defective, damaged, incorrect, or the return is otherwise covered by our policy, the customer may be responsible for the cost of returning an item.

Original delivery charges may not be refundable.

We recommend using a tracked shipping service when returning an item, as Godspeed US Clothing cannot be responsible for returns that are lost in transit before they reach us.

How to Start a Return

To request a return, please contact Godspeed US Clothing before sending your item back.

Please include:

  • Your full name
  • Order number
  • Product name
  • Reason for the return
  • Relevant photographs, if applicable

Our team will provide you with the appropriate return instructions.

Email: sales@godspeedusclothing.com

Need Help?

If you have questions about returns, refunds, exchanges, damaged items, or your order, please contact the Godspeed US Clothing customer service team.

Email: sales@godspeedusclothing.com

We are here to help make your shopping experience as smooth and straightforward as possible.

Important Policy Note

I have not added a specific 30-day return period or guaranteed free returns, because those should only be stated if they are actually part of Godspeed US Clothing’s business policy.